FAQ - ETSY, KICKSTARTER

Hi there! You may have known me from my Etsy which ran for three years, and recently closed six months ago.

THIS WAS NOT MY DECISION.

Etsy was my main source of income due to being disabled, and this loss was devastating. I ran this shop for three years, with a 5 ⭐ average for a little over two years. It was never in my cards to close this, Etsy made this decision, even if I tried to reverse it. I am, however, unable to speak on the factors that led to this in closure legally. I will say, be careful on who you choose to partner with in business.

I was led to believe Etsy cancels orders on their own once a store closes: this is unfortunately not the case as it turns out. If you were unable to receive a refund in the allotted time Etsy gave (one year), PLEASE reach out to me on my socials. I am jamealipuff (or jamealipuffshop on Instagram, too) on all of them, my dms are open on everything. I am unable to login to my Etsy store account, I cannot see orders and I cannot contact you. You will have to reach out to me.

I am more than willing to try to make your purchase right even after the closure, as I have been for the past six months behind the scenes. Whether it be a fulfilled product or a direct refund, please do not hesitate to reach out.

Your frustration is valid, and trust me, I am right there with you in my own way. Etsy has given me complications for a few years leading up to this closure, such as scammers, copyright strikes, and eventually the leading cause of a few orders sent out too late- some not at all due to the closure. I hope that you have it in your hearts to continue to support me throughout these trying times, and I very much appreciate those who have been more than words can say. 

IF YOU ARE HERE FOR THE HAZPINS KICKSTARTER, this project is still in progress! The pins are currently being quoted and made, whatever funds I make from the sales I do right now are going into both the preorder products and these pins, I am not keeping any for myself until I have fulfilled what I was originally scammed out of. Thank you for your patience, and I pray you find these little guys worth the unfortunately post-poned wait. I was not very experienced on what to look out for from a shady company as a new pin maker.

Thank you if you read all of this, I know it's a longer message yet not as in depth as I would like to share.

Signed, Jamie - Jamealipuff.